nd111's Privacy Policy
This policy contains complete details on how your personal information is collected, used, and kept secure.
About This Policy
nd111 treats the privacy of its users as a top priority. This Privacy Policy ("Policy") describes how we collect your personal information while you use the nd111 platform, what we use it for, who we share it with, and how we keep it secure.
By using our website or services, you are considered to have accepted the terms set out in this Policy. If you disagree with any part of this Policy, please stop using our services and contact us at [email protected] with any questions.
This Policy applies only to the nd111 platform and its related services. It does not apply to third-party websites or services.
What Information We Collect
We may collect the following types of information when you register, log in, or use services on the nd111 platform:
1.1 Information You Provide Directly
- Full name and contact details (email address, phone number).
- Date of birth — for age verification (our platform is for users aged 21 and above only).
- National ID card or passport details — for identity verification.
- Financial information — details related to transactions via bKash, Nagad, Rocket, or bank transfer.
- The user's chosen password (stored in encrypted form).
1.2 Automatically Collected Information
- IP address and device identifier information.
- Browser type, operating system, and device model.
- Time spent on the platform, pages visited, and click patterns.
- Session data collected through cookies and similar tracking technologies.
- Approximate date, time, and geographic location of logins.
1.3 Information Received from Third Parties
For identity verification or fraud prevention, we may receive limited information from trusted third-party verification services. Applicable laws are always followed in such cases.
Purpose of Using Information
nd111 uses collected information for the following legitimate purposes:
2.1 Account Management and Security
- Creating and verifying new accounts.
- Confirming login identity and preventing unauthorized access.
- Maintaining the security and integrity of our systems.
- Preventing fraud, money laundering, and other illegal activities.
2.2 Processing Financial Transactions
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is ৳300 and the minimum withdrawal is ৳500 — records of every transaction related to these limits are stored securely.
2.3 Providing Customer Support
Collected information is used to enable our 24/7 live chat and email support team to resolve your issues quickly.
2.4 Platform Improvement
- Analyzing and improving the user experience.
- Planning new games, features, and services.
- Identifying and resolving technical issues.
2.5 Meeting Legal Obligations
Information may be used or disclosed in accordance with regulatory authority directives when required to comply with applicable laws and regulations.
nd111 never sells your personal information to third parties for commercial purposes.
Disclosure and Sharing of Information
nd111 does not share your personal information with third parties except in the following limited circumstances:
3.1 Service Provider Partners
Necessary information may be shared with trusted service providers for payment processing, identity verification, cloud storage, and technical support. These partners operate under strict confidentiality agreements and may not use your information for their own purposes under any circumstances.
3.2 Legal Obligations
We may be required to disclose certain information by court order, at the request of investigative authorities, or as required by applicable law. In such cases, only the minimum information legally required will be disclosed.
3.3 Business Restructuring
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. Users will be notified in advance and the same standard of privacy protection will be ensured.
Cookies and Tracking Technologies
The nd111 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve the functionality of the site.
4.1 Essential Cookies
These are essential for the basic operation of the site — such as maintaining login sessions, security verification, and saving language preferences. The platform does not function properly without these cookies.
4.2 Functional Cookies
These cookies are used to remember user preferences and provide a personalized experience. For example, your preferred game category or display settings.
4.3 Analytics Cookies
These cookies are used to analyze platform usage patterns and improve the service. The data collected is analyzed in aggregate form and does not directly identify any individual.
You can control or refuse cookies by changing your browser settings. However, this may limit some functionality of the site.
Data Security Measures
nd111 uses industry-standard technologies and practices to protect your information:
- SSL/TLS Encryption: All information transmitted between your browser and our servers is protected by SSL encryption. This can be confirmed by the padlock icon in the address bar.
- Data Encryption: Stored sensitive information — particularly passwords and financial details — is kept in encrypted form.
- Access Controls: Only authorized staff are granted access to the information necessary to carry out their responsibilities.
- Regular Security Reviews: Regular system audits are conducted to identify potential vulnerabilities.
- Suspicious Activity Monitoring: Automated systems detect and block unusual transactions or login activity.
While we strive to ensure the highest level of security, no method of transmitting or storing information on the internet is 100% secure. If you suspect a security breach, contact [email protected] immediately.
Data Retention Period
nd111 retains your personal information only for as long as it is needed for the purposes described in this Policy or as required to meet legal obligations:
- Information for active accounts is retained for as long as the account remains active.
- Financial transaction records are kept for a defined period in accordance with legal requirements, even after an account is closed.
- Identity verification documents are retained in compliance with anti-fraud regulations.
- Once the retention period ends, information is securely deleted or anonymized.
Your Rights and Choices
nd111 users retain the following rights regarding their personal information:
7.1 Right to Access Information
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
7.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Some changes may be limited where legal obligations apply.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for legal, regulatory, or protective reasons.
7.4 Right to Object to Processing
You may object at any time to marketing communications or analytical processing. To do so, email [email protected].
7.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected]. We will review your request and respond within a reasonable time. Additional information may be requested to confirm your identity.
Protection of Minors
nd111 services are for users aged 21 and above only. We do not knowingly collect any personal information from minors.
Age is verified at registration and users under 21 are not permitted to create an account. If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has been registered on the nd111 platform inappropriately, please contact [email protected] immediately.
Policy Changes and Updates
nd111 reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made:
- The "Last Updated" date at the top of the Policy will be changed.
- For important changes, a notification may be sent to the registered email address.
- Continuing to use the platform after changes are made will be considered acceptance of the updated Policy.
We recommend that you visit this page regularly and stay up to date with the latest Policy.
Contact Us
Data Protection Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our team — we are ready to assist in both Bengali and English.